Claims


Beaches Insurance is wholeheartedly committed to providing fast and efficient claims services and advice.  We understand that suffering a loss can be a traumatic and stressful experience, and we are here to guide you through the process.

As part of the Insurance Advisernet network, we offer you a 24/7 Emergency Claims Response Line on 1300 831 094.

Alternatively, you can call us directly on 0415 510 955 or email claims@beachesinsurance.com.au.

✓ Taking the following steps, will assist the claims process.

✓ Take photos of the damage.  This will help the insurer to assess the damage & assist in quantifying your loss.

✓ Record the date & time of loss and the location.

✓ Keep damaged property & items if the insurer needs to inspect & assess them.

✓ If a crime (theft, burglary, malicious damage, etc) has been committed or a personal injury has occurred, report the incident to the police & follow their instructions.

✓ Minimise your loss by taking precautions to secure your premises or vehicle, or make the necessary emergency repairs to prevent further damage.

✓ Keep all your invoices and other relevant documentation to support your claim and provide to your insurer as soon as possible following the loss.

✓ Never admit Liability in the event of an accident or incident with a third party.  It is up to your insurer to accept or reject liability.

✓ Report the loss to Beaches Insurance or your insurer as soon as possible.